Part 1

Privacy Policy

Your privacy matters. This section explains what information is collected when you visit mysocontentkits, how it is used, and what choices you have.

Contact form

When you reach out through our contact form, we collect your name, email address, and the message you send. This information is used only to respond to your enquiry and is not stored, shared, or used for any other purpose. If you would like to hear from us, you are welcome to opt in to our mailing list when submitting the form.

Information we collect

We collect information about you when you browse our site and when you go through checkout. This includes both information you give us directly and data collected automatically in the background.

While you browse, we may track:

• Products you have viewed, so we can show you recently viewed items
• Your location, IP address, and browser type, used to estimate applicable taxes
• Cart contents, kept in cookies while you shop

When you make a purchase, we ask for information including your name, billing and shipping address, email address, phone number, and payment details. We use this to:

• Process your order and send you confirmation and updates
• Handle support requests, including any download issues
• Process payments securely and prevent fraud
• Meet any legal obligations, such as calculating taxes
• Send you marketing messages, only if you choose to receive them

If you create an account, we will store your name, address, email, and phone number to make future checkouts faster.

Cookies

This site uses cookies through Google Analytics, WooCommerce, and may use cookies through Google Ads and Meta to understand how visitors use the site, keep your cart working, and support advertising efforts. For full details on how cookies are used, see Part 3 of this page.

How we use your information

Analytics data is used to improve the site experience. Order and customer data is used only to fulfil your purchase and provide support. We may also use anonymised data to measure the performance of our ads on Google and Meta. We do not sell your personal data or share it with third parties outside of what is described in this policy.

Who on our team has access

Store administrators and shop managers have access to order and customer information, including what was purchased, when, billing and shipping details, and contact information. This access is used only to fulfil orders and provide support.

What we share with others

We share information only with third parties who help us run our store, process orders, and support our advertising. This includes:

• Payment processors (see Stripe details below)
• Google Analytics, for site usage data
• Google Ads, for conversion tracking and ad performance measurement
• Meta (Facebook and Instagram), for conversion tracking and ad performance measurement via the Meta Pixel

We do not sell, rent, or trade your personal information with anyone else.

Payments — Stripe

Payments on this site are processed securely by Stripe. When you complete a purchase, your payment details are handled directly by Stripe and are never stored on our servers. Stripe may collect your name, payment card details, billing address, and IP address to process transactions and prevent fraud.

Stripe operates under its own privacy policy, which you can review at stripe.com/privacy. By completing a purchase, you agree to Stripe’s terms of service.

Third-party platforms

Products may also be sold through Etsy. Purchases made through that platform are subject to Etsy’s own privacy policy. We encourage you to review it before buying.

Data retention

We store order information for as long as needed for tax, accounting, and legal purposes. This includes your name, email address, and billing and shipping addresses. Analytics data collected via GA4 is retained according to Google’s default settings. If you have an account, you can request to view, update, or delete your personal data at any time.

Your rights

Depending on where you are located, you may have the right to request access to, correction of, or deletion of data we hold about you. This does not include data we are legally required to keep. To make a request, please reach out through the contact section of this site.

Contact

For any privacy-related questions, please reach out through the contact section of this site.

Part 2

Terms of Use

By accessing this site or purchasing any product from mysocontentkits, you agree to the following terms. Please read them carefully before completing a purchase.

Digital products — what you receive

All products sold through mysocontentkits are digital downloads. Upon successful purchase, you will receive immediate access to your files. Due to the nature of digital products, all sales are final and no refunds are offered once a file has been downloaded.

If you experience a technical issue with your download, please get in touch and we will do our best to help.

Personal use license

All products are for personal use only. You may not resell, redistribute, sublicense, or claim ownership of any product purchased from this store. This includes uploading files to other marketplaces or sharing them as your own work.

Commercial use

Some products may be made available with a commercial use license. Where this applies, it will be clearly stated on the product listing. If no commercial license is mentioned, personal use only applies.

Intellectual property

All content on this site — including product designs, copy, and images — is owned by mysocontentkits. Nothing on this site may be copied, reproduced, or reused without prior written permission.

Disclaimer

Products are provided as-is. While every effort is made to ensure quality and accuracy, mysocontentkits makes no guarantees about specific outcomes or results from using any product. You take full responsibility for how you choose to use your purchase.

Changes to these terms

These terms may be updated from time to time. Continued use of this site or any purchase made after an update means you accept the revised terms.

Contact

Questions about these terms? Reach out through the contact section of this site and we will get back to you as soon as possible.

Part 3

Cookies Policy

This site uses cookies to help us understand how visitors interact with our content and to keep your shopping experience running smoothly. This section explains what cookies are, which ones we use, and how you can manage them.

What are cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember certain information about your visit, like which pages you viewed, what is in your cart, or how long you stayed. Cookies do not give anyone access to your device or personal information beyond what they are designed to collect.

Cookies we use

Cookie	Provider	Purpose	Type
_ga	Google Analytics	Distinguishes unique visitors by assigning a randomly generated identifier	Analytics
_ga_*	Google Analytics	Maintains session state across page visits	Analytics
_gid	Google Analytics	Distinguishes users for reporting on site usage within a single day	Analytics
_gat	Google Analytics	Throttles the rate of requests sent to Google’s servers	Analytics
woocommerce_cart_hash	WooCommerce	Helps WooCommerce know when the cart contents have changed	Functional
woocommerce_items_in_cart	WooCommerce	Tracks whether there are items in your cart	Functional
wp_woocommerce_session_*	WooCommerce	Stores a unique code for each customer session so your cart data is remembered across pages	Functional
__stripe_mid	Stripe	Used by Stripe to detect and prevent fraudulent payment activity	Security
__stripe_sid	Stripe	Used by Stripe during an active session to support secure payment processing	Security
_gcl_au	Google Ads	Used by Google Ads to track conversions and measure ad performance	Advertising
_fbp	Meta (Facebook)	Used by Meta Pixel to identify browsers for ad delivery and conversion tracking	Advertising
_fbc	Meta (Facebook)	Stores the click identifier when a visitor arrives from a Meta ad	Advertising

We may use advertising cookies through Google Ads and Meta to measure how our ads perform and to show relevant ads to people who have visited this site.

Managing cookies

You can control or disable cookies through your browser settings at any time. Keep in mind that disabling functional cookies (such as WooCommerce cart cookies) will affect how the store works and may prevent you from completing a purchase.

To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on.

Third-party cookies

Stripe, Google Analytics, Google Ads, and Meta set their own cookies as part of the services they provide. We do not control these directly. You can review how each service handles data through their respective privacy policies:

• Stripe — stripe.com/privacy
• Google — policies.google.com/privacy
• Meta — facebook.com/privacy/policy

To opt out of Google personalised advertising, visit adssettings.google.com. To opt out of Meta advertising, visit your Meta Ad Preferences.

Updates to this policy

This cookies policy may be updated if we add new tools or change how the site works. Any changes will be reflected on this page with a revised date at the top.

Contact

Have questions about how we use cookies? Get in touch through the contact section of this site.